Serata

Did your order arrive damaged? Please let us know within 48 hours.

Did something break after use, but you handled the item carefully? Then you may be able to use your legal warranty.

In that case, send a message with:

• The order number
• The relevant item
• A description of the problem

👉 Go to the contact form or email info@serata.be

We will contact you as soon as possible for more information if needed or to find a solution together.

Shipping costs & delivery

Belgium

• Home: €5.50
• Free home delivery from: €55.00
  
• Pickup: €4.85
• Free pickup from: €49.00

Bulgaria

• Home: €16.50
• Free home delivery from: €165.00

Denmark

• Home: €13.70
• Free home delivery from: €139.00
  
• Pickup: €6.90
• Free pickup from: €69.00

Germany

• Home: €8.90
• Free home delivery from: €89.00
  
• Pickup: €6.95
• Free pickup from: €69.00

Estonia

• Home: €15.50
• Free home delivery from: €159.00
  
• Pickup: €8.75
• Free pickup from: €89.00

Finland

• Home: €22.50
• Free home delivery from: €229.00
• Pickup: €16.70
• Free pickup from: €169.00
  

France

• Home: €10.85
• Free home delivery from: €109.00
  
• Pickup: €8.50
• Free pickup from: €85.00

Greece

• Home: €22.50
• Free home delivery from: €229.00

Hungary

• Home: €10.90
• Free home delivery from: €109.00
  
• Pickup: €9.90
• Free pickup from: €99.00

Ireland

• Home: €12.90
• Free home delivery from: €129.00

Italy

• Home: €13.20
• Free home delivery from: €139.00
  
• Pickup: €10.50
• Free pickup from: €109.00

Croatia

• Home: €11.50
• Free home delivery from: €119.00

Latvia

• Home: €16.80
• Free home delivery from: €169.00
  
• Pickup: €16.60
• Free pickup from: €169.00

Lithuania

• Home: €12.90
• Free home delivery from: €129.00
  
• Pickup: €9.90
• Free pickup from: €99.00

Luxembourg

• Home: €9.80
• Free home delivery from: €99.00
  
• Pickup: €6.80
• Free pickup from: €69.00

Netherlands

• Home: €6.60
• Free home delivery from: €69.00
  
• Pickup: €6.40
• Free pickup from: €65.00

Norway

• Home: €36.90
• Free home delivery from: €299.00

Austria

• Home: €12.60
• Free home delivery from: €129.00
  
• Pickup: €10.30
• Free pickup from: €109.00

Poland

• Home: €9.70
• Free home delivery from: €99.00
  
• Pickup: €10.30
• Free pickup from: €109.00

Portugal

• Home: €13.10
• Free home delivery from: €139.00
  
• Pickup: €10.30
• Free pickup from: €109.00

Romania

• Home: €20.10
• Free home delivery from: €199.00

Slovenia

• Home: €13.60
• Free home delivery from: €139.00

Slovakia

• Home: €13.50
• Free home delivery from: €139.00
  
• Pickup: €9.90
• Free pickup from: €99.00

Spain

• Home: €13.20
• Free home delivery from: €139.00
  
• Pickup: €9.90
• Free pickup from: €99.00

Czech Republic

• Home: €13.50
• Free home delivery from: €139.00
  
• Pickup: €9.90
• Free pickup from: €99.00

United Kingdom

• Home: €22.50
• Free home delivery from: €250.00

Sweden

• Home: €16.50
• Free home delivery from: €169.00
  
• Pickup: €10.30
• Free pickup from: €109.00

Switzerland

• Home: €30.70
• Free home delivery from: €300.00

We do not offer free returns due to the high costs of return labels within Europe. This allows us to keep our prices fair and competitive.

Avoid a return: use our size calculator when placing your order to choose the right size. Still unsure? Feel free to contact us; we are happy to provide you with personal sizing advice.

Is your item damaged, defective, or does it have a manufacturing fault? In that case, we will of course cover the return costs. Please contact us as soon as possible so we can find a suitable solution together.